Account-Related Queries:

1. Do I need an account to order?
   

   By becoming a member you will be able to access features designed to make your visit to ibuygreat easier, faster and just altogether more enjoyable.Members are able to save shopping carts, track orders, submit product reviews, and receive promotional emails related to discounted offers.

2. How do I create my account? 
   Customers can create their account easily by registering on our website using REGISTER or by visiting https://ibuygreat.co.uk/account/register. You must have a valid Email address to process your registration on our website.
   
   
3.  What to do about forgetting your account’s password?
   

   Please select Forgot your password? And enter your valid email address to retrieve your login credentials.

Order Queries: 

1. How do I access my order info? 
   

   Customers can view their order details by login on our website. Thus it is essential to register yourself on our website and then place your order.

2. How to check that I have incomplete/correctly placed my order?
   

   Simple login on our website with your credentials and you can view your order details.

3. How to change the address or the order?
   Please contact our customer service at support@ibuygreat.co.uk - if order is not processed, our customer service team will help you to make necessary changes in address. It is essential that our customers must register on our websites and update their correct and complete contact and address information.
   
   
4. How to cancel my order?
   

   Please contact our customer services at support@ibuygreat.co.uk. Our team will be able to assist for cancellation, if the order is not yet processed.

5. Why has my order not arrived yet?
   

   Once an order is dispatched from our warehouse, an email with tracking information is sent to their email address. So customers can track their orders online with ease. Also for any concerns, please contact our customer service team at support@ibuygreat.co.uk

6.   I want to order an out-of-stock product. How to order? 

   At ibuygreat, we ensure to keep the desired stock available all the time for customers- however, any out-of-stock product cannot be ordered. Customers are requested to visit us again after some time or inform us at support@ibuygreat.co.uk

7. How do I return my order?
   

   Please view our Return and Refund procedure at https://ibuygreat.co.uk/pages/return-refunds

    

Company Name: I BUY GREAT LTD
Company Registration: 14187937
Company Address: Unit 02, Block 2 Overbridge Road, Salford, England, M7 1SL.